Blog | Mike Sketch

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It’s been a while since my last blog. How have you all been? I’m now 16 months on from leaving... View Article

January 27, 2020 7:00 am

You may recall I blogged recently about the cycling brand Rapha, using it to illustrate the point that the only... View Article

August 1, 2019 6:44 pm

I did wonder, when my 12 year old son Max asked about opening his first bank account, how easy it... View Article

July 9, 2019 7:00 am

In the world of customer experience, I often feel that people simply do not focus on getting the basics right.... View Article

June 11, 2019 7:00 am

First of all apologies for the delay in publishing my latest post. I’ve been busy (hooray!) and I also took... View Article

March 29, 2019 1:00 pm

I thought long and hard about how to write this post. It’s draft number #several! I wanted to talk about... View Article

March 1, 2019 7:30 am

This is a post about career change, and the impact it had on me. In September 2018 I left a... View Article

February 6, 2019 7:30 am

It’s an old saying isn’t it? Shoot for the stars and you might just reach the moon. There was a... View Article

January 28, 2019 7:30 am

This is a blog post about one of the things that I have done that I am most proud of,... View Article

January 19, 2019 2:49 pm

Thanks for looking at my blog. I’m writing this as I embark on a new chapter in my career. One... View Article

January 18, 2019 2:15 pm